New RC-DV340 Remote Control fits for Kenwood DAX, DDX, DMX, and DNX

Shipment processing time

Understand that some of the items we sell are custom made to order, it may be 4-5 days after we process your order before the item is transferred to USPS for its acceptance scan.

Shipment method Estimated delivery time Shipment

Unless otherwise stated in the listing or at time of check out your item will be shipped via USPS Priority Mail® or USPS Ground Advantage®

In most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 2-5 days based on origin, destination, and Post Office™ acceptance time. The expected delivery date does not come with a money-back guarantee. Packages going to certain places (including Alaska, Hawaii, and offshore destinations), or containing hazardous materials or live animals may receive slower service.

Delivery confirmation & Order tracking

You will receive a Shipment Confirmation email after we process your order. You will likely also receive a Tracking number at this time, a tracking number is not confirmation of receipt by the parcel carrier. Unless otherwise stated in the listing your item will be shipped via either USPS® Ground or USPS® Priority Mail. Understand that USPS® has it's own policies, rules, terms and conditions regarding mail/parcel/package delivery. You can check the delivery status of a package by entering the tracking number at (https://tools.usps.com/go/TrackConfirmAction_input) or visiting USPS.com.

​Customs, Duties and Taxes

When you purchase an item from us you agree that we (the seller) are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

You will receive a Shipment Confirmation email after placing your order containing your tracking number(s). This is just a confirmation that we have accepted and processed your order it may still be 4-5 days before your tracking number will be active.

Need a wireless remote control for your Kenwood receiver? The RC-DV340 works with select Kenwood multimedia and navigation receivers that include IR remote control capability. You'll enjoy comprehensive control of your system — perfect for accessing your Kenwood receiver for tailgate parties and in larger vehicles like RVs. 

• Control Functions: This 41-button IR remote offers control functions such as Source Selection, Menu Settings, Play/Pause, Stop, Fast Forward/Rewind, Previous/Next Track, Volume Up/Down, Mute/Att, Numeric Keypad (0-9), and more.
• Notes: There is a 3-way switch on the side of the remote which is labeled "AUD", "DVD", and "TV". 

1. Set the switch to "DVD" when using with a Kenwood DVD in-dash receiver.
2. Set the switch to "AUD" when using with a Kenwood digital multimedia or navigation receiver.
3. The "TV" setting is only used when you have an external TV tuner connected to your Kenwood in-dash receiver.

• Battery Powered: The RC-DV340 IR remote control unit is powered by two "AAA" batteries (not included).

What if I want to return an Item?

It is our goal that customers be absolutely satisfied with their purchases. This starts by informing you of the necessary information for you to make informed purchases.
1.) You can request a return if we made a mistake and sent you the wrong item.
2.) You can request to return an item for a refund or exchange if we sent you an item that exhibits a clear manufacturer defective.
3.) Buyers can request a return if evidence suggests an item was damaged prior to shipping.

When you request a return or exchange an item please follow these general requirements.
* Return the same item you received in an unaltered condition. With no damage or signs of use outside of the listed item condition or how it was received.
* Must include all items that were included in the original package, such as cords, cables, remote controls, ect..

Please DO NOT request a return if your shipment was impacted by delivery delays caused by widespread or severe weather or other carrier-caused events. The shipment receives a carrier scan within our handling time, but experiences other carrier delays, arrives late, or is estimated to arrive late as a result of carrier delays.

Please DO NOT request a return if your shipment was stolen.
In the event of a package "theft" Please DO NOT request a return, if carrier tracking details indicate that your item was delivered but you believe the item was stolen, you should consider following steps;
1.) First check with your neighbors, it's possible your package was misdelivered as a result of an honest mistake.
2.) Report to USPS: Contact the USPS at 1-877-876-2455 or file online to report the theft and get a Postal Inspector involved.
3.) File Police Report: Report the theft to your local police department.
4.) Check your "home owners, or renter insurance to see if it cover's theft"

Mail theft is a serious federal offense under 18 U.S. Code § 1708, punishable by fines and up to five years in prison, as the U.S. Postal Service (USPS) is a federal agency.

Please DO NOT request a return if the item appears to have been damaged during shipment. If your item was damaged during shipping you might be able to file a claim with the parcel carrier, such USPS, UPS or FedEx. Priority Mail shipments include insurance automatically, covering up to $100 for commercial packages (like those bought via eBay or other online shipping platforms) for loss or damage. If you received an item damaged during shipment and are eligible to file a claim with USPS, UPS, or FedEx we will gladly assist you with your claim to the best of our ability. (Continue reading, we will include additional information on this topic below)

Fraudulent or abusive buyer behavior
Buyers will not be covered by eBay Money Back Guarantee if they make fraudulent claims or engage in activity as described in eBay's Abusive buyer policy. (https://www.ebay.com/help/policies/rules-policies-buyers/buying-practices-policy?id=4374)

Which might include, but is not limited to:
* Claiming an item was not received when there is proof of delivery to the address provided on the Order details page
* Falsely claiming an item was not as described
* Opening duplicate cases using other buyer protection programs
* Returning an item other than the original item received

How to request a return through "My eBay"
1.) Find the item in your "Purchases" (https://www.ebay.com/myb/PurchaseHistory).
2.) Select "Return this item" from the menu on the right.
3.) Select your reason for the return and enter a comment about why you're returning it.
4.) If the item arrived damaged, broken, or faulty, you must add at least 1 image (with a maximum of 10) relevant to the reason you're returning the item for, and showing any scratches or defects.

Return To Address:
2500 N Oracle Rd Tucson, AZ 85705